PMS-Agnostic DSO Dental Billing & RCM Support

As dental support organizations (DSO) grow, managing the revenue cycle across multiple locations can be complex, particularly if each DSO and dental practice location uses different practice management software (PMS). Integration challenges between the PMS and dental billing solutions may arise, and optimizing financial performance can be difficult. DSOs require a unified strategy to streamline financial operations and ensure revenue integrity. In this article, you’ll learn how to optimize dental billing for DSOs with PMS-agnostic support for seamless, efficient RCM solutions.

What is PMS-agnostic dental billing & RCM support?🔗

Agnostic technologies adapt to different systems by prioritizing open standards, interoperability, and vendor neutrality. PMS-agnostic dental billing solutions are flexible and efficient across various practice management platforms, making them suitable for dental billing & RCM support for DSOs and dental practices with multiple locations, each of which may use a different practice management system. With PMS-agnostic dental billing solutions, each location can continue using its current practice management system and clearinghouse, and if, for some reason, one or more DSO or dental practice locations decides to switch to a new PMS (e.g., to reduce costs or improve the patient or provider experience), it won’t need to switch dental billing systems as well. PMS-agnostic dental billing systems adapt accordingly.

PMS-agnostic dental billing technology continues to integrate seamlessly with existing software to streamline dental billing workflows, improve cashflow, and reduce denials with minimal effort. As a result, DSOs can maintain their focus on providing high-quality business management services, and dental practices can focus on providing high-quality dental care to patients. Business continuity remains intact even during times of expansion and technology shifts thanks to consistent dental billing & RCM support.

Common dental billing & RCM support challenges for DSOs🔗

In the absence of PMS-agnostic dental billing solutions, multi-location DSOs with diverse PMS platforms frequently struggle with these consequences of disparate systems:

• Dental billing and coding errors, claim denials, and payment delays causing cashflow challenges and increased administrative burden
• Inability to grow, expand, and take on more clients easily
• Inconsistent workflows causing missed revenue opportunities and compliance vulnerabilities
• Lack of centralized data visibility and uniform reporting preventing informed business decisions

The most effective way to address these dental billing challenges?

Pursue PMS-agnostic dental billing & RCM support to promote consistent processes and data collection. PMS-agnostic solutions—combined with expert outsourced RCM services—lays the foundation for revenue cycle compliance and financial sustainability.

For example, multi-location DSOs and dental practices that leverage PMS-agnostic dental billing solutions easily compare revenue cycle performance across locations, pinpoint location-specific revenue cycle challenges, and drill down into the root causes of any denials. They also immediately identify aberrant dental billing patterns and take proactive steps to mitigate risk. All of this (and more) is possible with the help of PMS-agnostic solutions that provide dental billing & RCM support.

In addition, outsourcing certain revenue cycle tasks (i.e., dental insurance verification, dental billing, dental fee schedule maintenance, accounts receivable follow-up, payment posting and denial management, dental credentialing, or accounts payable) helps DSOs maximize financial performance. As an extension of a DSO’s or dental practice’s in-house team, outsource dental billing partners amplify the benefits of industry-leading technology to achieve superior results.

Key features to look for in a PMS-agnostic RCM partner🔗

As DSOs and dental practices explore various dental billing solutions, these dental billing & RCM support features should be a top priority:

• Performance tracking through advanced reporting and analytics
• Scalable support tailored for multiple-location DSOs
• Seamless integration with multiple PMS platform
  

The main goal with finding the right PMS-agnostic RCM partner is to ensure the technology and dental billing & RCM support services meet the DSO’s and dental practice’s current and future (anticipated) needs. Can the dental billing & RCM support services grow with the DSO or dental practice over time? Will the technology and services create—or eliminate—barriers to expansion? Will the technology and services help the DSO or dental practice remain nimble in a dynamic marketplace?

Future-proofing DSO dental billing & RCM support🔗

Outsourced dental billing & RCM support combined with leading-edge PMS-agnostic technology gives dental practice owners, office managers, and RCM professionals the confidence they need to pursue new business opportunities, optimize revenue, and provide high-quality patient care. Learn how Medusind’s PMS agnostic solutions and outsourced dental billing & RCM support can help your DSO or dental practice be most successful.